FREE shipping on all orders!

Grow Guarante on all Flower Bulbs

Customer service

Hello, what can we do for you?

Don't hesitate to contact us if you have any guestion about, us, our products or your order. Preferably send us an email by using our contact form

Info!

We did not migrate your account from our old website, you can create a new account the first time you order again or right now.

Handy information

Things you can do yourself thru your Bulbsdirect account. Check your order status  |  Check Billing  |  Returns  |  Modify your settings

Shippingcost

We ship all your flowerbulbs and perennials  to the continental USA for Free.
We ship direct from the bulbfields in Holland using USPS priority airmail.

Delivery

We use USPS priority airmail to deliver your order. Time between ordering and delivery approx 7-10 days, the tracked solution is several days faster.

Returns

Because the perishable nature of the product, the distance, and cost involved to return the product it usually makes no sense to return the product. Contact us whenever you have an issue regarding any of the delivered products and we will solve it to your satisfaction.

Grow guarantee

If you are unhappy with the quality of the bulbs or plants at arrival or they fail to grow we will refund you or resend the products for free. It's  as simple as that.

Payments

You can safely pay thru our webshop. All our payments are executed by Multisafepay within a secure environment. We accept all major creditcards and paypal.

online garden center safe shopping and payment

Questions?

Our customerservice is available Monday thru Friday.

You can call our Toll Free Hotline 1 866 891 100 2 (landlines only) available during office hours Monday- Friday but take the time difference into account.

Email: customerservice@bulbsdirect.com

We are based in the Netherlands, our time is 6 hours ahead of EST

Eastern states Mon-Friday in the morning
Western states Sun-Thursday late in the evening
Always state your order number when emailing or calling regarding your order.

Usually an email will be more convenient, but if you want to call us, you can.

Regards,
Bulbsdirect.com


Address

Bulbsdirect.com
Achterweg Zuid 33C
2161 DX Lisse
Netherlands

 





Bulbsdirect.com is part of Bulbs Direct b.v.
Dutch Chamber of commerce ID: 28090773


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