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 Dear Customer,
All items are 100% guaranteed, if any of our products fail we will send you a free replacement.
If this is the case or you have any questions regarding the status of your order, or about our products and services in general send us an email:
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It will be answered promptly.
For urgent issues you can call our Toll Free Holland Hotline 1 866 891 100 2
It is available during office hours Mon-Fri but you have to take into account that we are 6 hours ahead of New York.
(Eastern USA should call us Mon-Fri in the morning, Western USA Sun-Thur late in the evening).
Always state your order number when mailing or calling regarding your order. We are always glad to be of help.
Regards,
Customer Service,
BulbsDirect.com Achterweg Zuid 33c 2161 DX Lisse The Netherlands
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